If your Apple Account is locked or disabled
Find out what to do if you can’t sign in because your account is locked, disabled, or not active.
If your iPhone is disabled or you forgot your passcode
If you entered the wrong passcode too many times, your iPhone might be disabled. If you can’t remember the passcode, learn how to use recovery mode.
Back up your iPhone
You can back up automatically with iCloud, or back up to a computer.